AI automation for operations and sales.
The expensive work in most companies is not the work anyone was hired for. It is the chasing: the invoice nobody followed up, the report rebuilt by hand every Monday, the handoff that sat in an inbox, the lead that went cold while someone was in meetings.
That work is repetitive, legible and constant, which is exactly what makes it the right thing to automate first.
The work that goes first
- Billing and collections
- Invoices raised from the system of record, payment status checked on a schedule, reminders drafted with the right tone for how late it is, and escalation to a person when the answer stops being a reminder.
- Reporting
- A daily operating report assembled from the systems that do not talk to each other, in the shape your team already reads, delivered before anyone has to ask for it.
- Coordination
- Scheduling, handoffs and deadline tracking. The agent watches what is due, chases what is late, and tells one named person when something is stuck rather than telling everyone.
- Outbound
- Lead discovery and enrichment, personalisation drawn from something real rather than a merge field, reply classification, and an inbox that arrives sorted. Nothing sends without sign-off.
How it works
- 1
Watch a week
We follow the workflow as it actually runs, exceptions included, because the exceptions are where automation usually breaks.
- 2
Draft the rules
What the agent may decide, what it must ask about, and what it is never allowed to touch. Written down and agreed before anything is built.
- 3
Run it alongside
The agent produces its version while your team works as usual. Where the two disagree, we find out why and fix it.
- 4
Hand the work over
One workflow at a time, as each earns it. Your team moves from doing the work to approving it.
What stays with a person
Anything that leaves the building. Emails to customers and suppliers, invoices, payments, anything that commits you to a date or a figure — drafted by an agent, released by a person, every time.
Inside your own systems the leash can be longer, and usually should be: pulling numbers, reconciling records, building the report, updating a status. There is no reason a person should be assembling a spreadsheet at seven in the morning, and little risk in letting an agent do it, because that work is checkable and reversible.
Spending caps, the audit log and the kill switch apply to all of it.
The same standard covers everything we build — the three systems are on our services page.
Common questions
Will this replace people on our team?
Every workflow keeps a named owner and a person on the approvals, so the role changes shape rather than disappearing: less assembling and chasing, more deciding. An agent with nobody accountable for it is how a problem runs for a month before anyone notices.
Does it work with the tools we already use?
That is the normal case. Agents work through the interfaces of the systems you run — your CRM, accounting, email and calendar — and report into Slack or Telegram, so approvals happen where your team already is rather than in another tab.
How long before a workflow runs on its own?
It depends on how many exceptions the workflow carries, which is why we watch it before naming a schedule. The shape never changes: shadow first, release the parts that held, then widen. Nothing goes live because a calendar said so.
Pick the workflow your team complains about most.
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